If your service organisation was found to have made incorrect or poor decisions between 20% and 40% of the time how worried would you be? In his recent report into the New Zealand Immigration Department that is just what the Auditor General found. [More]

You have to love it. From 4 May Immigration New Zealand (INZ) can only deal with licensed immigration advisers and there are on the planet only around 168 of us. Traditionally our immigration support staff have always been able to call up INZ and get information for us about the status of an application or to hurry it along. This is of course standard practice within law firms and similar. My PA... [More]